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Responsible Service of Alcohol VIC
Undertaking an approved Responsible Service of Alcohol (RSA) course gives participants the skills and knowledge necessary to contribute to a safe, enjoyable environment in licensed premises.
Who needs an RSA Certificate?
It is compulsory to have an RSA certificate for hospitality staff who work in a venue with a general, on-premises, late night or packaged liquor licence, such as a bottle shop. It is also compulsory in other situations where there is a condition on the liquor licence requiring the employment of RSA trained staff. It is also a requirement for anyone applying for a new liquor licence.
The course covers:
- legal requirements on the sale and service of alcohol
- harm minimisation and duty of care
- anticipating problems and managing patrons
- assess and monitor the levels of intoxication of patrons
- advise patrons on standard drinks and the effects of alcohol.
- 4 hour course
The Responsible Service of Alcohol Course will issue the participant with a RSA Certificate endorsed by the Director of Liquor Licensing.
Options of Training:
FACE TO FACE:
Course Duration: minimum of 4 hours (9:00am-1:00pm or 1:00pm-5:00pm)
Course Location: TBA
Course Cost: $75.00 (for R&C Members) or $100.00 (non members)
You will be assessed at the end of the course by a fully qualified trainer with current industry experience.
In-House Courses
In-House training in your own businesses can also be arranged. Minimum of 10 and Maximum of 15 participants per session again please contact the training department on 1300 722 878.
FACE TO FACE:
Course Duration: minimum of 4 hours (9:00am-1:00pm or 1:00pm-5:00pm)
Course Location: TBA
Course Cost: $75.00 (for R&C Members) or $100.00 (non members)
You will be assessed at the end of the course by a fully qualified trainer with current industry experience.
In-House Courses
In-House training in your own businesses can also be arranged. Minimum of 10 and Maximum of 15 participants per session again please contact the training department on 1300 722 878.
For more information contact the Association on 1300 722 878 or click here
BEFORE YOU BEGIN
Required documents for enrolment
Language, Literacy and Numeracy
Training Policies and Procedures
Please download & read the Terms & Conditions before you apply to complete any course with Restaurant & Catering.
R&C Training Terms & Conditions (10.05 Kb)
Already registered for a course? Be sure to read the Participant Code of Conduct before attending.
Training Participant Code of Conduct (84.93 Kb)
Read the RTO training policies before start your training
Complaints and Appeal form
Incident Report