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Responsible Service of Alcohol
Do I need an RSA?
Yes if your job is related to the selling or serving of alcohol, then Responsible Service of Alcohol training is mandatory Australia-wide. Examples of roles that require an RSA are: bartenders, wait staff, airline cabin crew, liquor store attendants, security staff, cellar door sales, etc..
How do I get started?
Each state has their own Responsible Service of Alcohol legislation and training requirements.
Restaurant and Catering is delivering the RSA online in Western Australia.
While the RSA online course is nationally accredited, this online course isn't recognised in New South Wales. For other states and territories, you should contact the relevant licensing authority to discuss mandatory training requirements.
To find out the costs involved or to register, please download the Course Registration Form at the bottom of this page.
What Do I Learn?
- Legal requirements of the service, sale and promotion of alcohol
- Harm minimisation and duty of care
- Anticipating problems and managing patrons
- Advise patrons on "standard drinks" and the effects of alcohol
- Assess and monitor the levels of intoxication of patrons
- Provide a range of options to assist customers to drink within appropriate limits
- Knowing the reason for refusing service to intoxicate customers
- Skills to detect and prevent under-age drinking
- Refusing service and assisting intoxicated customers
- Unit of Competence
- SITHFAB009A - Provide responsible service of alcohol
Identification and requirements
You will be required to provide a photocopy of a photo ID certified by a JP as well as a Statutory Declaration signed by a witness.
Click here to download the registration form - Fax back to 1300 722 396
Contact the training department for more information on 1300 722 878 or via email
BEFORE YOU BEGIN
Required documents for enrolment
Language, Literacy and Numeracy
Training Policies and Procedures
Please download & read the Terms & Conditions before you apply to complete any course with Restaurant & Catering.
R&C Training Terms & Conditions (10.05 Kb)
Already registered for a course? Be sure to read the Participant Code of Conduct before attending.
Training Participant Code of Conduct (84.93 Kb)
Read the RTO training policies before start your training
Complaints and Appeal form
Incident Report

